SHIPPING
Orders typically take 4-5 business days to process before shipping, unless otherwise noted under the shipping details on the product page during the time you make your purchase.
Once your order has shipped, you'll get a shipping notification email with a tracking number. All orders are shipped Ground Shipping and take about 3-6 business days to reach its destination.
DO YOU SHIP WORLDWIDE?
Yes! Once you type in your shipping address at checkout, you'll be informed of the shipping charges.
INTERNATIONAL ORDERS ARE FINAL SALE
International orders may be subject to duties and/or taxes, they are the responsibility of the customer upon delivery. Any items returned to The Little Milk Bar due to failure of custom or import fees paid, will not be refunded.
Delivery times for international orders can vary but may take up to 4 weeks.
WHY DO I HAVE TO DUTIES AND TAXES ON MY INTERNATIONAL ORDER?
Customs duties or taxes imposed are the responsibility of the customer upon delivery. Please note that all international purchases are final.
MY ITEM HAS SHIPPED - CAN WE CHANGE THE ADDRESS?
We are unable to modify addresses for orders that have already been shipped. Please ensure your shipping details are accurate before finalizing your order.
ORDER CHANGES
Unfortunately, we do not have the ability to change orders after they have been placed.
IS FREE SHIPPING AVAILABLE?
Free shipping within the U.S. is available for orders order $75 before taxes.
WHEN WILL PREORDERS SHIP?
Preorder shipping estimates are provided on the product page. Orders with preorder items will be shipped together once all items are available.
If you want your other before your Pre-Order item, please place two separate orders.
FINAL SALE
An item labeled as ‘Final Sale’ are not eligible for returns / exchanges. This includes Sale Items, Black Friday/Cyber Monday Items, and Mother's Day Sales.
DAMAGED ITEMS UPON RECEIPT
All damaged items must be reported within 5 days of receiving the item. Please email our Titty Squad, at hello@thelittlemilkbar.com, with a photo attached.
If you contact us after 5 days of receiving your damaged item, you will not be eligible for a refund or replacement.
LOST OR STOLEN PACKAGES
We offer package protection with Route! You may select to protect your package at checkout.
If your Route-protected order ends up lost, damaged, or stolen, Route’s expert support team helps ensure that your order gets replaced or refunded as preferred. Claims will be reviewed for approval within 1-2 business days from filing.
If you did not opt for Route Insurance, you are not eligible for a replacement or refund in the event your item is Lost, Stolen or Damaged in transit.
Need to file a claim? File here
HOW DOES ROUTE PROCESS REFUNDS OR REORDERS?
Refunds: When refunding an item, Route covers the subtotal of the order. Shipping costs, taxes, and the Route charges are not included in the refund.
Reorders: Route will reorder the items, depending on in-stock availability. Unavailable items will be refunded. Route will cover the cost of any reorders including shipping and taxes.
Orders that do not have Route coverage will not be eligible for Refunds or Reorders in the situation that they are lost, damaged or stolen.
RETURN POLICY
Our return policy can be found on our Returns / Exchanges page.
PROMO CODES
Please note that promo codes, shop credits, and shipping discounts cannot be combined on orders. Only one promotion can be applied per order. We apologize for any inconvenience this may cause.
OTHER QUESTIONS
Feel free to get in touch with our Titty Squad at hello@thelittlemilkbar.com with any other questions. We’re happy to help!